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Multiplayer not Working on different connections.

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1 comment

  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues connecting multiplayer.

     Just had a few questions to help us support you further:

    1.) What device make / model and OS version from the student that cannot join?

    2.) Are you all on the latest version of Minecraft Education?

    3.) Are there any error messages that appear when they attempt to join?

    4.) Are both users on the same commercial account or school managed account? Is it a commercial or school managed account?

    0

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