can't update to 1.21.05
I try to download new version on Minecraft edu website but it doesn't work. it just says "Minecraft-edu quit unexpectedly" every time but the 1.20.13 still works. on phone though, I can still use 1.21.05 but I need to use pc for a project and it won't work.
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Hey there,
Sorry to hear you are running into some issues with Minecraft Education quitting unexpectedly on you.
What device and OS version are you on where you are getting this error?
If you are willing, I can create a ticket for us and you can send a video reproduction of the error so I can show the test team. Let me know!
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iMac os Catalina 10.15.7 up to date so I don't think there are issues with the iOS
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Hey there,
There are six newer OS's than that at this time, so it could be worth updating OS to see if that helps.
Otherwise, if you are willing we can make a ticket for you to send a video reproduction of the error. Let us know!
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it says up to date, could you make a ticket then?
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Yeah!
Just made one for us, we can continue the convo there.
See you there!
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