Code Builder is not launching. Version 1.21.300

Dmytro Ivanenko

• July 28, 2024 18:36
• Report a Concern

There is a problem with Code Builder launching in newest version - 1.21.300.

 

Instead of Code Builder there is a white area. 

Attempts to restart/reset the Code Builder are not successful - the same "white area".

 

How to fix?

Please help. 

0

• 

  Danny Support

  • July 29, 2024 16:35

  

  Hey there!

  Sorry to hear you are running into some issues with Codebuilder since the latest version of Minecraft Education. 

  Just had a few questions to help us support you further:

  1.) What device make / model and OS version are you on when you got this error?

  2.)   Is this a home network or school network?

  3.) Is this a commercial account or school managed account?

  4.) Do you know any others it is affecting? 

  You see just a while screen when launching Codebuilder? 

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• 

  Dmytro Ivanenko

  • July 30, 2024 10:02
  • Report a Concern

  Hi, Danny!

  Many thanks for your response.

  Let me clarify your questions:
  1. Laptop, Windows 11.
  2. Home network.
  3. School managed account.
  4. No, currently only one case.

  You know, it seems that there was internal software conflict between OS and Minecraft.
  On any other similar devices, there were no such problems.

  
  Yes, just white area on the same place where window of Code Builder should be.

  0

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