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How do I play when Minecraft edu when it asks for two step verify?

Comments

6 comments

  • PLS HELP!

     

    1
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues logging in to Minecraft Education!

    Just had a few questions to help us support you further:

    1.) What device make / model and OS version are you on when you got this error?

    2.) Are you on the latest version of Minecraft Education?

    3.) Is this a home network or school network?

    4.) Is this a commercial account or school managed account?

    1
  • Samuel Gallardo

    school managed account, home it asks to verify and at school it doesn't appear, I'm using a Chromebook,  I am on the latest version too, sorry I took a long time to answer

    0
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    Thanks for the screenshot and info, sorry you are running into this.

    I would reach out to your school's IT admin, they may know which phone number that belongs to and why it would be coming up when accessing from a home network, it is probably per their settings.

    1
  • Samuel Gallardo

    is there any other way I don't really know my IT admin.,....

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    There is not unfortunately.

    0

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