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I can't log into my Minecraft Education account.

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4 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there! 

    We see you sent us a ticket about this issue and we will support you there :) 

    Cheers!

    0
  • Thanks!!!

    2
  • Hi, I tried to log onto my Minecraft ACC and it said "We can't connect to the device you need right now. Please check your internet connection but.... My internet it fine and I wasn't EVER having problems with it

    1
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with this error.

    I would check to see if there are two versions installed. Multiple versions installed is usually the main culprit for this error.

    Let us know if after you confirmed how many versions are installed if you still have the error or not. 

    Thanks!

    0

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