I can't access "learning content mapped to UK curriculum"

Davide Bianchi

• March 12, 2024 23:55
• Report a Concern

Hello,

I can't access the content linked in this page:

Minecraft Learning for England | Minecraft Education

When trying to login with my @learntomine.onmicrosoft.com account, I get the following error message:

Selected user account does not exist in tenant 'Microsoft' and cannot access the application '00000003-0000-0ff1-ce00-000000000000' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

What am I doing wrong?

Thanks,

Davide

0

• 

  Danny Support Agent

  • April 29, 2024 16:23

  

  Hey there!

  Sorry to hear you are running into some issues with Minecraft Learning for England.

  So sorry for the delay. 

  Just had a few questions to help us support you further:

  1.) What device make / model and OS version are you on when you got this error?

  2.) Are you on the latest version of Minecraft Education?

  3.) Is this a home network or school network?

  4.) Is this a commercial account or school managed account?

  0

Please sign in to leave a comment.