Login Issues

Lyndsey G

• September 15, 2023 17:54
• Report a Concern

1 year ago I created a business account and purchased 6 licenses for Minecraft Education Edition. I know my domain for this account, and I even know the 6 login info for the six licenses.

However, I cannot remember my username/email to log in to the admin center for these licenses.  I know the login info for the Microsoft 365 account that we used to create this originally, but I cannot access the Minecraft Admin center without the correct username. I do know my password for that, though.

I am trying to add more minecraft licenses to the domain.

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  Danny Support

  • September 18, 2023 20:33

  

  Hey there!

  No problem. I have created a ticket for you and our team can troubleshoot your issue there.

  See you there!

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