MInecraft comepletely reset me and now I can't join anyone

Ralph Tang

September 10, 2023 18:58
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So 2 issues. A few weeks ago I contacted Minecraft Edu about my loading problem with Minecraft. After resolving the issue I found out that it completely erased all app data, including my addons. It also doesn't allow me to use addons unless it's a texture pack or resource pack.

Second issue: Minecraft completely blocked me from joining any of my friends. It just keeps saying: "Unable to connect you". My friends can't join me either, even if we are right next to each other. This all started when I resolved the "Minecraft unable to load glitch"

I would've added screenshots but I don't have a world to do it in.

Thanks, Ralph.

Comments

6 comments

Danny Support

September 11, 2023 22:34
Hey there,

Sorry to hear you are running into some issues.

First off, I apologize for the confusion here. Minecraft Education does not support custom skins, mods, custom resource packs or texture packs in general. This helps keep Minecraft Education stable, as many of these mods aren't designed for Education.

Secondly, are you able to test if you and your friends can connect to one another on a different network? like a mobile hotspot or home wifi?

Thanks!
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Ralph Tang

September 14, 2023 22:45

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Sorry I couldn't respond. I have tried several times on different networks. Also, skins seem to be working with minecraft edu. Addon's may not but my old addons have been kept throughout 1.17 through 1.19. Anyway thanks for at least trying to help. Appreciate it.
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Danny Support

September 15, 2023 22:50
Hey Ralph,

Did you notice any different performance on the other networks?

And yeah sure, no problem!
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Lacey Mahony

September 18, 2023 07:37

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hello, whenever me or my friends join a world all together it says "trying to connect restart your client" the problem just started today and to multiple people and We all don't know what restart our client means we all have stable interent and all have the same generation of the app please help me
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Jule Leuschner

September 18, 2023 10:08

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Hey! I've got the same issue. I can't connect to my friend on Minecraft Edu, and she can't connect to my world. We have tried everything. We have switched network several times, but it's not working at all. It has worked before. Thank you in advance.
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Danny Support

September 18, 2023 16:52
Hey there!

It is a P2P error correct?

Sorry you are experiencing them. This is a larger issue that the team is investigating. Please check here for updates:

https://educommunity.minecraft.net/hc/en-us/community/posts/19297963547540

Thanks!
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