I have the " can't connect to the network" error

Bailey GRIFFITHS

• July 11, 2023 00:42
• Report a Concern

I have checked with the school's I.T. and they have a licence, I have uninstalled it and reinstalled it, and it is still happening

1

• 

  Danny Support Agent

  • July 11, 2023 18:38

  

  Hey there!

  Sorry to hear you are running into some issues.

  How many devices affected?
  What make OS version? Make/Model?
  Has it worked prior?

  I would also check to see if there are two versions installed. Multiple versions installed can also be a culprit for this error.

  It is also worth checking all the URL's found here ( https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide- ) are allowlisted on any virus protection programs or proxies

  Let us know how things go!

  0

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