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No Network Connection

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3 comments

  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues.

    How many devices affected?
    What make OS version? Make/Model?
    Has it worked prior?

    I would also check to see if there are two versions of Minecraft Education installed. 

    It is also worth checking all the URL's found here ( https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide- ) are allowlisted on any virus protection programs or proxies if you are on a school network.

    Finally, if the issue persists, backup your worlds, uninstall, and reinstall from the Windows Store version here: https://aka.ms/downloadmee because less permissions are required to run it.

    Let us know how things go!

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  • I'm actually having this same issue on a Chromebook. I opened a support request just a day ago.

     

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  • Danny Support Agent
    Beacon of Knowledge Bug Zapper Support

    Hey there,

    We see your support ticket on this and someone should reach out to you about it today!

     

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