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Known Issues on Chromebook
This article contains a list of known issues for Minecraft Education on Chromebook.
Signing in with Passkeys doesn't work
| Description | The ability to sign in with passkeys on Android and ChromeOS devices is unavailable. |
| Status | Working on a fix. |
| Workaround | Use an alternative sign in method. |
Exported structure blocks don’t open in 3DViewer
| Description | The .GLB files for structure blocks don’t open in other platforms when exported from Chromebook |
| Status | No fix available |
| Workaround | Follow these steps as a workaround: 1. On Chromebook, export the world. 2. On the new platform, a. Import the world. b. Export the .GLB file. |
Proxy server support not available
| Description | Proxy servers are not supported on Chromebook. If attempting to sign into Minecraft Education on a network using a proxy, you will see the Can’t Connect to the Service error |
| Status | No fix available |
| Workaround | Check your network isn’t using a proxy, for additional information see Troubleshoot the Can’t Connect to the Service Error article |
Non-Latin languages cannot export notebook to PDF
| Description | Characters for non-Latin languages (like Arabic Chinese and Japanese) aren’t supported when exporting a notebook to PDF |
| Status | No fix available |
| Work around | None |