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Recent activity by Andrew L-
Hi there Kadence Ginter, thank you for letting us know about this. I would have your school's IT admin contact us directly and we'll be happy to help them sort this out.
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Hi there justin parks. I'm sorry to hear that there is trouble logging into the app. In this case it is because you are not using an Office 365 Education or Microsoft Account with a valid Minecraft...
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Hi there raymond Chen. If you are using Minecraft: Education Edition from an iOS device you'll need to follow the steps in this guide here: https://educommunity.minecraft.net/hc/en-us/articles/36...
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Hi there Scott Mullee. Thank you for writing in about this. I have a few questions for you: When you load the world, does it display like this on all devices? Do you have any other back ups of the...
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Hi there Lexie C and brian cors. I'm sorry to hear this issue is continuing. Can you let me know if these worlds are custom worlds or downloaded from the library? Are any of you able to update to 1...
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Hi Stacy Latham, we have a list of required URLs that Minecraft: Education Edition needs to work and why. I recommend forwarding this to your IT team: https://educommunity.minecraft.net/hc/en-us/ar...
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Official comment
Update 12/14/2021 We have released a hotfix (v1.17.31) on Chromebook, Windows, and Mac which once downloaded, should fix the downloading resources issue for a majority of devices. If the issue per...
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Hi there Peter Evans, Nicholas Glohe, Karlo Cruz, Tom Middleton Thank you for bringing this to our attention. Our engineers are aware of this issue and we'll be sending out a hotfix for Windows dev...
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Bich Bui Thi Ngoc I've created a ticket in our system to reach out to you for more information.
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Hi there Laura Pettinari. I'm sorry to hear about the troubles here with your licenses. It looks like you opened a ticket with us. I'll be responding to these issues within the ticket shortly. Than...