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Recent activity by M:EE Support-
Hi Carrie, Licenses are not tied to computers, they are attached to your Office 365 Education account. This allows you to download a copy for your use at home (or wherever you want to install Minec...
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Hey Carrie - appreciate that follow up question. If you contact Store support at http://aka.ms/edustoresupport - they will be able to help you navigate the licensing issues you are encountering (yo...
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Feel free to contact aka.ms/meesupport with any details (ticket numbers would be stellar) and we'll do our best to hunt down the support trail you followed up with and get things back on track so y...
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Sorry about the confusion, we want to help you get this figured out! If you send us your contact information using the form at https://education.minecraft.net/support/contact-us/get-in-touch/ (or g...
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Hi Paul, That's an interesting scenario, thanks for raising that connection frustration. From your description is that it's possible the IP showing in the game isn't the external IP, if students ar...
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Also, if you're looking for specific IP settings, those are totally on our Basic Troubleshooting page: https://education.minecraft.net/support/knowledge-base/basic-troubleshooting/ Some districts ...
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Hi Mona, Here are some great tips to making sure your installation goes smoothly: 1. Updating to the latest version of windows (having auto-update enabled helps this a lot) 2. Making sure all backg...
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Hi Marjan, I'm not sure you saw our reply here (https://education.minecraft.net/discussion/creating-server-as-a-teacher) but we're happy to repost it here: If your school domains are set up so the...
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Thank you Trish for posting this to help everyone!
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We don't mind if you submit lesson plans in any language (or even better, why not submit in both Icelandic and English) - we have a number of lessons available exclusively in languages that aren't ...