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Votes on activity by Kaleb-
Hey there,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today!It looks like your device may be low on storage. Can you confirm that you have at least a few Gigabytes ...
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Hey Vinn,I'm Caleb with the Minecraft Education Support Team! I'm happy to assist you today! This is an issue that we've been tracking down the cause of for a few weeks. It can be a bit of a comple...
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Hey Carl, Cortex is one that we have found this issue with. The MacOS Freezing issue tends to occur with certain EDRs, or AVs. However, we have verified that the issue should be resolved in the lat...
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Hey Kara, This doesn't sound like its expected. Could you provide a screenshot of what your students are seeing, so we can better understand what's happening? Make sure not to include any personal ...
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Hey Wagner,Minecraft Education supports up to 40 players per session. However, because sessions are hosted locally on your device the true amount of players who can join could vary depending on you...
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Hey David, Apologies for the delay. At this time, we don't officially support RTX in any of our Library worlds. Just like Bedrock, you'd need a pack that can support RTX. As most education devices ...
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Hey there,Thanks for reaching out. I'm Kaleb with the Minecraft Education Support Team, I'm happy to assist you today! To help us break down the issue, can you check the following? 1. Are you usi...
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Hey Nico Chiari, Apologies you were given a bad time frame. We ended up having to push the full release back a few weeks due to stability issues. I don't have an exact ETA at this time, but we're h...
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Hey Alexander Vandamme Just to confirm, can you verify that you're school has all of the below URLs allowlisted? Normally strange library issues like this are caused by one, or a couple, of them mi...
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Hey Deanne, I created a ticket for you and just sent you a response. I also wanted to acknowledge that this is currently a known bug we have, and we're working on a fix in our upcoming hotfix (no s...