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Recent activity by Kaleb-
Hey there!I'm Caleb with the Minecraft Education Support Team, I'm happy to assist you today!Would you be able to send a screenshot of the error message you're getting? There's a few different type...
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Hey Troy,Sounds like there may be a lot of variables going on here. I think a good place to start would be to make this into a ticket, and maybe see if we can get a full network trace going. I'll g...
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Hey Paisleigh, Generally, this indicates that there are multiple installs of Minecraft Education installed at once. Would you be able to double check and ensure that only one version shows up under...
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Hi Matthew, At this time Minecraft Education does not support Capes or Custom Skins. The 15th anniversary cape is exclusive to Minecraft Bedrock and Java edition. Let us know if you have any additi...
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Hey Rod, Looks like you opened another ticket and Dan is helping you out! This is definitely a strange one as I was able to open the world on my end when I worked with you. Hopefully Dan is able to...
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Hey There, Minecraft Education should automatically be updated to the latest version unless: 1. You School IT Administrator has blocked Auto-Update2. You're on MacOS. Which requires it be manually ...
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Hey Simon, Can you confirm which map you're working in? We'd love to try and reproduce this and see if it is related to WorldBuilder permissions, or if something on the map is broken. Let us know i...
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Hey there!I'm Caleb with the Minecraft Education Support Team, I'm happy to assist you today!All users who are playing multiplayer are required to be in the same Microsoft 365 tenant. If you're new...
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Hey Pham!Thanks for reaching out. I'm Caleb with the Minecraft Education Support Team, I'm happy to assist you today!This is expected! No one placed that block, its naturally occurring. Minecraft's...
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Hey Cesar!Thanks for reaching out. I'm Caleb with the Minecraft Education Support Team, I'm happy to assist you today!Super unfortunate to hear you lost a world. I'll do my best to help you find it...