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Recent activity by Ernie-
Hello Wallace, I have seen the ticket you submitted and will continue communicating with you there. In the meantime, If you find a solution feel free to post it here!
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Greetings Eryk, This is a known issue in that our developers are working tirelessly to address in the coming updates. We sincerely apologize for any inconvenience this has caused but rest assured a...
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Are you having this issue in one specific world? If so, which one?If it is happening in all worlds, I recommend uninstalling and reinstalling the app.
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Akeem, Make sure you do not have multiple versions of Minecraft Education installed on your device as that will cause this error. Are you using a school managed device and/or logging onto a school ...
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Hey Akeem, can you post a screenshot of the error you are seeing when you try to log in?
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Hey there Malcome, One of you may have a network issue. You might have some success trying to connect from a different network. Also, are both under the same organization? If you are interested you...
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Hey N H, Thank you for the insights. If you haven't already, can you try again wired connection and let me know if that helps?
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Hey April, This is a known issue that is being addressed in the coming update. We completely understand the frustration this causes but you are welcome to try the beta in the meantime to see if it ...
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Nehan, Because of your limited permissions on your DOE IPad, I would suggest reaching out to your school's IT department to see if they can reinstall for you.
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Hello William, We can't express our apologies enough for the troubles you and many other are experiencing in this version. I assure you that our team is working diligently to correct this issue in ...