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There seems to be a possible conflict between certain Macs and some proxy services. Thats why I was hoping you could tell me the model of your previous Mac.

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• Ernie
• December 04, 2023 22:31
• Edited
• 2 votes

Hey Davian, Unfortunately, if your friend's Minecraft Education account is outside of your organization, you will be unable to play together. This is a security feature to keep undesired users from...

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• Ernie
• January 08, 2024 16:37
• 1 vote

Alright Alex, The agent being unable to place bonemeal is a known issue that affects all lessons and worlds, unfortunately.However, there is a workaround so that you can proceed with the lesson. Wh...

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• Ernie
• January 02, 2024 17:09
• 1 vote

Hey Dmytro,As suggested above, it looks like you may have ran out of storage space within codebuilder.Theres a few things you can try:  First, try deleting the cache  Follow these steps to cle...

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• Ernie
• January 01, 2024 16:55
• 1 vote

Hey Nicholas, Does this seem to happen in all worlds, or just a specific one?You can usually remedy this issue by simply reducing the video settings: Turn off Fancy Leaves Turn off Render Clouds T...

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• Ernie
• December 29, 2023 16:17
• 1 vote

Hey Candy, You can look up the individual lessons on our site and access our access guides and more.For example, here is the page for coding fundamentals 2 lesson 1: Space Centerhttps://education.m...

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• Ernie
• December 27, 2023 17:16
• 1 vote

Hey Jayda, What error are you receiving when you try to log in? If you could provide a screenshot of the error, that would be super helpful.Are you and your sister on the same version of Minecraft ...

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• Ernie
• December 26, 2023 21:51
• 1 vote

Hey Tomas,Sorry for the wait. A member of our team made some modifications to your code."it does take a couple seconds to run through every slot in the agent's inventory, but it's not a long wait" ...

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• Ernie
• December 18, 2023 23:08
• 1 vote

Hey Veer,Are you able to join other students from your school by chance?Also, can you join your sister if you connect to a different network, such as the school network or a cellular hotspot?

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• Ernie
• December 11, 2023 16:38
• 1 vote

Hey Pawel,In order to change the screen names, you would need to log into Microsoft Admin Center with global admin credentials, and navigate to user management.From there, you can select "edit user...

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• Ernie
• November 22, 2023 21:14
• 1 vote