Unable to login

Anthony Nguyen

• October 11, 2022 06:15
• Report a Concern

I haven't had an issue logging on to MCEDU at home before tonight. I'm hoping the error goes away tomorrow but here's the message I'm getting:

I'm on macOS Monterey 12.6.

Anyone else with this issue?

2

• 

  Dominick Support

  • October 11, 2022 19:50

  

  We normally see this issue when the account/log in has been removed from having access to Minecraft Education. I would check your account status on the backend with your organization and see if it is setup correctly.

  1
• 

  Anthony Nguyen

  • October 12, 2022 02:56
  • Report a Concern

  Hello,

  I’m in charge of our Minecraft accounts and nothing has changed behind the scenes.

  I created a new Microsoft account for MCEDU and it works on my MacBook. I’ll disable the old account to recoup the lost license but I hope it doesn’t happen again!

  0
• 

  جوري مدهش

  • June 10, 2023 13:08
  • Edited
  • Report a Concern

  I can't login network same problem

  1

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