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Minecraft 1.18 Problem

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2 comments

  • Dominick Support
    Bug Zapper Support

    I am sorry to hear about the black screen issue. This is a known bug we are investigating. If you are on Windows, please try this:

    • Uninstall all versions of Minecraft: Education Edition (back up any worlds you need to) 
    • Navigate to: https://education.minecraft.net/en-us/get-started/download
    • Scroll down past the Windows, Chromebook or Android, Mac and Iphone/Ipad options. Click "download from the Windows Store"
    • Try and download the update from the Windows Store and let us know how that goes!

    Currently that is our only fix. I hope this helps. 

    1
  • Dominick Support
    Bug Zapper Support

    We have found a workaround that may help with newly created accounts. First Open teams/ login with your account that will play Minecraft Education/ complete the first-time setup process/ then you should be able to login to Minecraft Education. We are still testing to see but I hope this helps. 

    1

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