M:EE ISSUE!
I can't log in to M:EE! When I attempt to sign in, it says this.
How do I fix this?
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Hey there!
This error is usually caused by proxies, do you have any firewalls or virus protection on your device?
If you do you will need to allowlist Minecraft: Education Edition on them.
Keep us updated!
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Hey Danny! I need admin perms to turn off my firewall and virus protection.
But...
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Also, how do you allowlist an app without admin perms?
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Hey! Thanks for the info!
Are you on a school network or personal network?
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At school, school network. Currently, I'm at home so I am using a personal network. my wifi is perfect and is not dropping a single bar. When I get near school campus, the wifi automaticlly switches to the school network.
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Thanks for the info, do you have any additional virus protection like AVG or McAfee installed on the device?
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no
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Hmmm, interesting, usually that error is caused by needing to allowlist Minecraft: Education Edition through a protection.
Is there another device you can download Minecraft: Education Edition on and try as a troubleshooting step?
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nope, my sisters device has m:ee, and hers worked because of a Smart Agent update, but my smart agent updates do not work.
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And Her Name Is Bella
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She can try to backup her worlds, uninstall Minecraft: Education Edition and reinstall from this page: https://education.minecraft.net/en-us/get-started/download
We just released an update yesterday, so it couldn't hurt to see if that helps your game run as well.
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she did and it still worked
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Hey!
Just wanted to clarify, if it did end up working after that or if it still is not working?
If still not, please uninstall all Minecraft: Education Edition programs on your device, then reinstall again from our website. Sometimes multiple versions end up on a device and they will conflict with each other, so we just want to make sure there is only one copy (the latest copy of Minecraft: Education Edition) installed on your device.
Additionally, if the issue still persists, reach out to your IT Admin to get the smart agent updated.
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The download link is blocked on my computer. I have reached out to my IT admin today.
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Perfect, let us know how it goes!
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(sorry for the long reply) It worked 10 months ago, thank you! :D
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