Won't Let me sign in

Thomas Davis

• August 02, 2022 14:33
• Report a Concern

I just downloaded the beta 1.18 version, but now it won't even let me sign in due to not getting the service required.

I have already tried uninstalling and reinstalling the app, but it still doesn't work.

OS: Windows 11

Device: Dell Inspiron 7000

Running on home wifi

 

1

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  Danny Support

  • August 02, 2022 19:03

  

  Hey Thomas!

  Thanks for reaching out. I would recommend checking if there is only one copy of Minecraft: Education Edition installed on your device, usually that is the culprit for this error.

  0
• 

  Avneet T

  • August 02, 2022 21:03
  • Report a Concern

  Yes it happens to my little sister too

  0
• 

  Rose Statkevitch

  • April 16, 2023 01:33
  • Report a Concern

  hey,

  I am trying to play Minecraft with my best friend but Minecraft education edition 1.14 and Minecraft Education 1.19 is not working on my Microsoft laptop

  when I go onto Minecraft it is telling me I have to sign in but, it also says for me to check my wifi and internet connection in order to sign in and my wifi is perfectly fine

  I have tried to restart wifi and laptop, and restart Minecraft but nothing is working

  could you please help me ASAP because my friend is leaving soon to go on holiday and we want to play

  I have tried to uninstall Minecraft Education 1.19 but it's not allowing me to

  what do I do?

  OS: Windows 8 (I think)

  it's a surface pro-Microsoft

  running on perfectly good home wifi

  0

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