Impossible to close dialogue box

Andrii Barabash

• July 25, 2022 20:12
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Hi,

I've run into a problem where students sometimes can't close the NPC dialog, no matter if they use the x in the top right corner or any button/link.
We had to restart the game every time...
But then I noticed that this happens if the host moves away from these players for a large number of blocks, and if you return to them, the dialog closes normally.
This problem arose not only in my worlds, but also in the "CLIMATE FUTURES - TRANSPORTATION" lesson, students entered a time rift (yellow particles), opened a dialogue with Emily and could not close it until I came to them at this location.
NPS is a very important part of learning for my classes and this problem has become very difficult to interfere with the learning process, this is sad for us.
I really expect your help, thank you.

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  Danny Support

  • July 26, 2022 20:27

  

  Hey there!

  Thanks for the report, I checked with the test team and they are aware of a non closable dialogue box issue. No fix as of right now as they are hung up with other items, but please feel free to check back in a couple months if still no resolution by then.

   

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  Andrii Barabash

  • July 27, 2022 11:16
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  Got it, thanks for the reply!

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  Stephen Elford

  • June 05, 2023 08:35
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  I believe I now have a solid replication of this bug if they still need some idea of what causes it. This was in version 1.19.52 so it is still present (or at least a similar issue is).
  
  I had an NPC (Frank) that when pressing a button, opens another dialogue from a different NPC (Fred). If Fred the NPC is 'too far away' the dialogue does not close/change, and it 'locks' and prevents closing.

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