Need to reset password
I have done a direct purchase of Minecraft for education. my login is in the following format:
I am the IT admin and have purchase d single licence and I cannot find help to restore this account. I have tried the number provided which referes you to get support online and password reset asks to contact IT admin. I remember using something called Azure directory which gives you full access to control account etc.. but I cant reset the credentials for that either . please help
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Hello K Miah - I've opened a ticket with the support desk so they can help. In the meantime, have you had a chance to review these articles?
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You have to go to your school IT and say there you have problems with you password
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How to find password
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Hey there!
1 - Navigate to https://admin.microsoft.com/
2 - Use - __@___.onmicrosoft.com to login (the email created for you at the time of account creation. If you are using a school issued account, please reach out to your school IT admin for password help)
3 - Follow any password reset options as necessaryLet us know how things go!
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