Canceling Minecraft Education Subscription

Jessica DiGiovanni

• April 22, 2026 17:58
• Report a Concern

I need assistance canceling my Minecraft Education subscription.  I have tried communicating through the support link but the support assistant is not helpful. 

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  Kaleb Support Agent

  • April 23, 2026 18:27

  

  Hey Jessica, 
  Here's the steps to cancel your licenses: 

  1. Go to the Microsoft 365 admin center.
  2. If you're using the Simplified view, select Subscriptions.
  3. If you're using the Dashboard view, go to the Billing > Your products.
  4. Select the subscription that you want to cancel.
  5. On the subscription details page, in the Billing settings section, under Subscription status, select Cancel subscription.
  6. If you’re within the grace period during which you can cancel your subscription, select a reason for why you’re canceling, provide optional feedback, then select Cancel subscription.
  7. If you’re outside the grace period, you can only turn off recurring billing. In the Canceling your subscription pane, review the information about how canceling works for your subscription, then select edit the recurring billing settings.
     • However, if you end your subscription before your yearly renewal, you may receive a prorated amount for unused months. 

  8. In the Edit recurring billing pane, select Off, then select Save.

      

     In case you need further assistance, this video also has a great walkthrough! 

   

  If this doesn't work for some reason, please reach out to our support team via this form and we can assist furth from our end! https://edusupport.minecraft.net/hc/en-us/requests/new 

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