Mac grey screen

Onyeka Nwamba

• February 12, 2022 14:45
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I can't load it up on my Mac. After login it's stuck on this grey screen.

I can however, hear the background music

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• 

  Debbie Alexander

  • February 12, 2022 14:50
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  Hello, Onyeka ObidiObidi - welcome to the Community Hub. I'm sorry you are having trouble loading Minecraft.

  Please check these things: 

  1. Please restart your computer. 2. Please double check that your internet is connected (use an internet browser, that's all!)  3. Please try to start Minecraft again without other programs running.

  If you still have no success, please tell use what version of MAC/OS you have (choose the apple> about this mac) with the version name and number. Please let us know. We want to help.

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  Onyeka Nwamba

  • February 12, 2022 15:37
  • Edited
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  Hi,

  1) I tried restarting my Mac prior to posting this. 

  2) I am currently using MacOS BigSur version 11.3.1

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  Andrew L

  • February 17, 2022 19:33
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  Hi there Onyeka Nwamba. If possible, can you update your OS to the newest version of MacOS? This can help clear out quite a bit of trouble. Let us know if this helps!

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  Onyeka Nwamba

  • February 24, 2022 19:17
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  Hi Andrew. I updated my Mac and it did work once. After the first time it stopped working and I'm back to square one. 

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