Students accidently signed up with a teacher account

Andrea Helgesen

• February 07, 2022 13:31
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I was signing up my class with Minecraft Education and somehow 3 boys were able to sign themselves up as teachers.  Their accounts are tied to their school  Microsoft email account.  How can we delete their teacher account and start over or change their role from teacher to student?

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• 

  Debbie Alexander

  • February 07, 2022 17:31
  • Edited
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  Hi, Andrea Helgesen pleased to meet you! You (or your account administrator) should be able to go into the office.com admin window and change your student's settings.

  You can refer to this link: 

  https://educommunity.minecraft.net/hc/en-us/community/posts/4406086632468/comments/4406287284116

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  Andrea Helgesen

  • February 07, 2022 19:10
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  Thank you Debbie!  I am not sure what we did...

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  Andrew L

  • February 08, 2022 19:29
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  Hi there Andrea Helgesen, Debbie Alexander is correct here, an admin will need to go through your student's settings. Your admin will also need to make sure that there are no faculty specific apps assigned to your student's account, as these faculty-only apps will elevate a student account to 'faculty' when Minecraft: Education Edition is running.

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