I cant sign in

Iilyjah-Saiyr Wright

• February 04, 2022 16:05
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It tells me to check my connection, which I did. I didnt see anything wrong, but it would'nt let me in.

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  Dominick Support Agent

  • February 04, 2022 19:25
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  This might be due to some things occurring on your network. But first if this is a windows device make sure only one copy of Minecraft Education is installed. Once you verified that, next is to check your antivirus software and make sure Minecraft Education is a trusted application. The last thing to do is to forwarded port 19132 UDP/HTTPS on the network to allow for uninterrupted communication with our servers. Let us know if any of that helps your issue. 

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  Zoey Zhang

  • February 04, 2022 20:47
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  It won’t let me sign in

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  Dominick Support Agent

  • February 04, 2022 20:51
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  Please provide further information on your issues. 

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