All my worlds are missing

Aaron Dyer

• January 10, 2022 23:16
• Report a Concern

What the title says

I'm on a dell Chromebook with version 96.0.4664.111

It was after I uninstalled and reinstalled Minecraft education edition

Any way to get them back?

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  Elijah Pritchett

  • January 11, 2022 14:13
  • Edited
  • Report a Concern

  (Forgot to greet) Hello Aaron Dyer! Did you forget to back up the worlds? Backing them up is necessary to get them back after doing what you did. Make sure you back them up next time. And no, no way to get them back without backing up. 

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  Aaron Dyer

  • January 11, 2022 14:36
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  Elijah Pritchett

  There wasn't even an option to back them up 😐😐

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  Elijah Pritchett

  • January 11, 2022 14:38
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  Aaron Dyer. Actually What I meant is by exporting the worlds and import them back in.

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  Dominick Support

  • January 18, 2022 21:51
  • Edited

  

  When you move from one device to another or doing an uninstall you will need to export the worlds to a different location to back them up. This can be done by opening Minecraft Education and then going to view my worlds. In that screen you can click manage and export. Please refer to this link: Importing and Exporting Your Worlds.

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  JOURNIE JOHNSON

  • January 18, 2022 22:37
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  I can’t log into my account I NEED HELP PLLSSSS😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😢😢😭😢😢🥺😭😩😩

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  Dominick Support

  • January 18, 2022 22:41

  

  Journie, can you include some screenshots of your issue so I can try to assist? 

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  JOURNIE JOHNSON

  • January 19, 2022 19:57
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  Ok

   

  -1
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  JOURNIE JOHNSON

  • January 19, 2022 20:04
  • Report a Concern

  

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  Dominick Support

  • January 19, 2022 20:16

  

  That looks like you're trying to access from your phone. Can you try this process on a computer to see if that helps? 

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  JOURNIE JOHNSON

  • January 19, 2022 20:18
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  I am on my school iPad 

   

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  Dominick Support

  • January 19, 2022 20:22

  

  I see, is this from home or at school? You may need someone to unlock your account if to many attempts were made. Is there someone from school you can contact to see if they can help you recover your account information? 

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  JOURNIE JOHNSON

  • January 19, 2022 20:25
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  At school 

   

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  JOURNIE JOHNSON

  • January 19, 2022 20:31
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  I know my username in Minecraft but not my password because the girl at my school said that all my stuff is in my Drives 

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  JOURNIE JOHNSON

  • January 19, 2022 20:32
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  I look at my Drive but I don’t see it in my Drive 😔so I don’t know how to get into my account 

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  Dominick Support

  • January 19, 2022 20:33
  • Edited

  

  The school may be able to reset your password for you if their management tool allows it. I know at the school I worked at the IT department had that capability and could reset passwords. Let me know your findings. 

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  Dominick Support

  • January 19, 2022 20:34

  

  I'm sorry Journie but you will have to work with your school to get that access back. We don't have access to user accounts in organizations so I can't reset your password or anything like that. 

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  JOURNIE JOHNSON

  • January 19, 2022 20:36
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  :( ok I will see if I can get help but ty for helping me out with my account 

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