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Installation Issue on Chromebook

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3 comments

  • Elijah Pritchett

    I am a some what experienced user of Minecraft Edu. But I never tried on Chromebook. anyways. Ensure that your profile is a Work/School Profile. It wont work on Personal's. See if this fixes your issue. Did he use a personal or a work/school profile by the way?

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  • Andrew L

    Hi there Carolyn White. I'm sorry to hear that your student is having trouble logging in. Elijah Pritchett is on to something here as well. I'm going to open a ticket with you to see if we can't get to the bottom of this.

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  • Carolyn White

    Thank you for your help.  I had the student remove his local profile from his school issued Chromebook.  Once he logged back in he was able to download Minecraft without any issues!  

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