need help signing in mcee

jayden sinzdak

• December 11, 2021 00:55
• Report a Concern

i play minecraft ee for a year now and it says unable to sign in i know my school has it because my brother plays it fine and im in same school district as him and it says unable to sign in i need some help i have reenstall it multiple times can i get some help please Penny 

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  jayden sinzdak

  • December 11, 2021 00:57
  • Report a Concern

  here is a screenshot of what it says

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  Remy Moreau

  • December 11, 2021 01:08
  • Report a Concern

  This means your child's school account hasn't signed up for mincraft edu edition. They might have cut the line. You can't use your normal account. Try asking the school

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  jayden sinzdak

  • December 11, 2021 19:20
  • Report a Concern

  i used my school acount for minecraft edu before what do yoyu mean Remy Moreau

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  Penny Support

  • December 15, 2021 02:35

  

  jayden sinzdak - open a ticket with our support desk and we can take a look at the account you are trying to login with.

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