Stuck on downloading resources

Ben Iacobucci

• November 05, 2021 00:25
• Edited
• Report a Concern

Have just downloaded the latest installer for minecraft education - upon logging in I believe the game tries to update and nothing happens.

 

Game is stuck on "Download resources" is the server down?

 

Apologies for another post - same issue as https://educommunity.minecraft.net/hc/en-us/community/posts/4409642880916-Stuck-at-Downloading-Resources-screen-on-First-Run

1

• Official comment

  

  Penny Support

  • November 08, 2021 19:48

  

  Thanks for the info!  We are going to consolidate threads, and will be updating this post with the latest status:  Active Issue: Minecraft Education 1.17.30.2 Stuck on Downloading Resources Page – Minecraft: Education Edition Support

  You can follow that post to get updates as we post them.
• 

  Penny Support

  • November 05, 2021 01:43

  

  Hi Ben-

  Could you provide some info so we can troubleshoot?

  • What type of device are you using?
  • What OS version are you running?
  • Are you able to open the console on your browser and see if there are any errors?  Normally you can access this by pressing the F12 key and then selecting the console tab.

  0
• 

  Ben Iacobucci

  • November 05, 2021 01:49
  • Report a Concern

  Windows laptop

  Windows 10 21H1

  F12 is not letting me access the console

   

  

  0
• 

  Ikkjot Redacted

  • November 05, 2021 08:17
  • Report a Concern

  Hello everyone,

  I have found a fix for IOS, I don't know if it works for other devices, however you can try.

  https://youtu.be/CCw8px-jGqs

  1
• 

  J P

  • November 08, 2021 18:58
  • Report a Concern

  Got the same problem. Stuck at "downloading resources".

  Everything worked just fine last week, when I upgraded to 1.17.30.

  • Desktop PC with Intel i7-2600 + 16GB DDR3 + GTX 1060 6gb
  • Win7 Ultimate x64

  2

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