iPad error: "There was a problem loading this world"

Wilj Dekkers

• September 28, 2021 21:21
• Report a Concern

Hi,

One of our teachers has been working on a project with his class.  The student hosting the world has had the "There was a problem loading this world" message come up. 

• Restarting the iPad has made no difference.
• They have not been exporting and backing up worlds. 

Any way to repair this? I'm concerned that an uninstall and reinstall will lose the world.

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• 

  Penny Support

  • September 29, 2021 17:16
  • Edited

  

  This sounds like it could be an issue with loading a world on the iPad.  This article walks through some troubleshooting steps to resolve issues loading worlds:  

  https://educommunity.minecraft.net/hc/en-us/articles/4404970263572-Troubleshoot-Issue-Importing-Worlds-and-Templates

  If the issue is related to hosting a world, this article will help resolve connection issues:  

  https://educommunity.minecraft.net/hc/en-us/articles/4404977171732-Troubleshoot-the-Unable-to-Connect-to-World-Error

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• 

  Wilj Dekkers

  • October 06, 2021 22:38
  • Report a Concern

  Thanks Penny,

  Looks like the school's iPads had updated the night prior to the error appearing - with in a day, everything was working as intended again!

  Appreciate your follow up.

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