pls look at my post in reddit the link is given in descriptions

Rushil Shah

• July 13, 2021 08:40
• Report a Concern

https://www.reddit.com/r/Minecraft/comments/ojaz7e/to_all_the_education_edition_users_how_can_i_fix/

1

• 

  Debbie Alexander

  • July 13, 2021 15:19
  • Edited
  • Report a Concern

  

  Justin this is another person with the black screen problem.

  Rushil Shah so sorry for the problems you are experiencing! I suggest you put in a help ticket so you can get more specific information exchanged. I see you commented on the other thread, so I am sure Justin will see your comment, but if you can go ahead and start the ticket, that would be best, I think.

  0
• 

  Justin Support

  • July 14, 2021 16:59

  

  Hey there Rushil Shah,
  
  I've gone ahead and created a ticket for you so we can look into this. Generally, this is caused by some corrupt file and a full clean reinstall can fix this, but we're also tracking this issue so I'll send extra instructions in the ticket. Thanks! 

  0

Please sign in to leave a comment.