Minecraft Education not responding and crashing on startup
When I first started Minecraft Education Edition, it was stuck on the loading screen and said “Not Responding.” After getting some help, I updated my GPU drivers, and Minecraft started working. However, the very next day it stopped working again. When I launched it, it stayed on the Mojang screen for a few seconds and then crashed. I’ve tried installing different versions using both the MinecraftEducation_x64_1.21.9101.0 and the Microsoft Store. I’ve been stuck for five hours trying to get Minecraft to load. I’m on a Windows 10 PC, and it was running fine just yesterday. Can someone please help me.
Thanks, Ej
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Hey Ej,
Here's a few things to try:
1. Try resetting the app from Windows Settings. I don't believe this is a huge cause, but its a quick and simple try:- Go to
Windows Settings > Apps > Minecraft Education Edition > Advanced Options - Click Reset This clears corrupted cache files that may cause crashes
2. Though you did just update, it might not hurt to give your drivers another reinstall. I'm curious if a Windows Update is overriding your current drivers. I would the latest version of your GPU providers software (AMD Adrenaline, NVidia GeForce Experience, or Intel Graphics Settings) to update your drivers. I would use the "Factory Install" option to reset all of your GPU settings to ensure theirs no issues there.
3. It looks like you're a version off on Minecraft Education. The latest version is 1.21.92 and it looks like you might be one 1.21.91. I would try to update the app and see if the issue persist.
4. Try a clean reinstall of the app. You can find the steps to do that here: Clean Reinstall Minecraft Education on PC – Minecraft Education
5. Does the issue persist under a different local Windows User? This could help eliminate any possible conflicting programs.Let us know if you have any additional questions, or concerns!
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