School - students can't sign into to iPad app of MEE

Reegan Tourell

• May 11, 2021 00:04
• Report a Concern

Students trying to sign in on our school's iPads get the following response: 

 

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  Penny Support Agent

  • May 13, 2021 19:25
  • Edited

  

  Hi Reegan - we made a recent security update to our system that changed how the app authenticates.  If you are running any version below 1.14.x, you will see this error.  Make sure all of your iPads are running the latest version of Minecraft: Education Edition.

  This article has information about how to update the app:  https://educommunity.minecraft.net/hc/en-us/articles/360047705032

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