Problem with enter to the game

Sergei Petrov

• April 29, 2021 05:51
• Report a Concern

Hello! I can't buy the Minecraft Education Edition app for use in my administrative account from an educational organization. When I log in to the game, I see the message "The trial version has expired". But in the microsoft app store, no actions are available, the Buy button is not pressed.

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  Penny Support Agent

  • April 29, 2021 19:04
  • Report a Concern

  

  Hi Sergei Petrov-  I'm going to open a ticket for you with our support desk so we can look into your licensing status.  Watch for an email from the support desk.

  1
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  Leonel Antonio

  • April 29, 2021 19:19
  • Report a Concern

  Hi, I can’t do a demo lesson.

  0

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