Login failure on Chromebook

Matthew Nickerson

• April 28, 2021 15:01
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This school year over 1/3 of our students on district Chromebooks get stuck in a login loop. Only help we have found is for about 10% of these students, disconnecting and reconnecting to wi-fi works. For the rest, we've been wiping profiles from Chromebooks, which seems to work, but eventually repeats. Seems to be increasing  as well.

Anyone have similar experience?

I asked our technology Office this morning about trying virtual desktops as an alternative and was told "Minecraft does not run in WVD,. We already tried that." 

Is that true, or is that one more thing we are just doing wrong?

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  Penny Support Agent

  • April 28, 2021 16:03
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  Hi Matthew Nickerson - we're investigating issues on Chromebooks and I'd like to get more information from you.  I'm going to open a ticket - watch for an email from the support desk.

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  Brian Dye

  • April 26, 2022 17:03
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  Was this ever solved?  We are having the same problem.

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  Andrew L

  • April 26, 2022 18:46
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  Hi Brian Dye. I'm opening up a ticket with you to discuss this issue.

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