Cannot Login

AkilBoo _

• April 24, 2021 22:50
• Report a Concern

I'm a student and I couldn't login to minecraft. When I click login it says "We cant connect to the service you need right now. Please check your internet connection and try again." but my internet is working well. I clicked on the sign in button it glitched and wont work. It is because of my laptop?

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  Penny Support Agent

  • April 27, 2021 18:30

  

  Hello AkilBoo _

  We often see this error when there are more than one version of Minecraft: Education Edition on a Windows Device.  Could you check your programs and make sure you only have one version installed?  This article has more information:  https://educommunity.minecraft.net/hc/en-us/articles/360047118832-Transitioning-to-the-desktop-application-for-Minecraft-Education-Edition

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