Why won't my game work? i have a office account and mircosoft account that the email is my school email

Cesar Garza

• March 09, 2021 05:33
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  Dan Noble

  • March 09, 2021 12:50
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  Hi Cesar Garza

  Sorry to hear you're having difficulties.

  This issue is usually caused on Windows 10 computers when there are two installs of Minecraft Education Edition installed.

  Go to Start>Settings>Apps.

  Look for Minecraft Education Edition; there should be two listed. Click on and uninstall the oldest one.

  This should resolve your problem.

  If you don't have access to these settings, you'll need to reach out to your school's IT people.

  Let us know how you make out!

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  mya nunezz

  • March 09, 2021 13:29
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  I have the same problem, i only have one app downloaded and it doesn't work. 

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  Dan Noble

  • March 09, 2021 13:59
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  Hi mya nunezz

  Have you tried restarting the computer? 

  If that doesn't work, you could try uninstalling and reinstalling the program (make sure you export your worlds first!)

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