Chromebook: This app is not available for your device

Elizabeth Hartman

• March 05, 2021 21:44
• Edited
• Report a Concern

Hi,

I'm starting a M:EE program next week and wanted to test out the platform on a chromebook. When I go to the Google play store, it says that "This app is not available for your device." I made sure the chromebook is on the latest OS release, and it has 2GB of RAM (I know 4GB is recommended; could this be the issue?). I'm not logged into a managed Google account, but my understanding is that shouldn't matter, as I should still be able to download the app and then log in with my Education 365 account once I'm in M:EE. What gives? Thanks!

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• 

  Elizabeth Hartman

  • March 05, 2021 21:49
  • Report a Concern

  Oh - and I'll add that it's an Acer Chromebook 11 CB3-131.

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• 

  Penny Support Agent

  • March 05, 2021 22:16

  

  Hi Elizabeth Hartman-

  Are you going to the web-based Play store or the Play Store on the device itself? 

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