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3 comments

  • Dan Noble

    Hi Thilak Singaravelan

    Sorry to hear you're having issues. Have you tried uninstalling the application and re-installing it? 

    What kind of device are you on? 

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  • Thilak Singaravelan

    So my OS is windows 7, I have 4gb RAM, and a i7 processer I also have plenty of memory left. And yes, i have completely uninstalled the application and reinstalled it, I've done this a couple of times, but nothing, its still the same.

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  • Dan Noble

    Personally I would recommend backing up all your data and doing a fresh install of Windows 10. Windows 10 is no longer supported by Microsoft and not receiving security updates... so it's a bit of a risk running it. You can install Windows 10 using your Windows 7 license key and you can create a media tool for install here. You can create a bootable USB or DVD (I used a 16GB usb stick). 

    If you want to remain on Windows 7, Minecraft is still supported on that platform. You can put help ticket for support here

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