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Fatal Error: Can't see anything but access them

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8 comments

  • Anubhav Singh

    I could say its broken GUI

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  • Dan Noble

    Hi Anubhav, 

    What steps to troubleshoot have you tried so far? 

    Have there been any changes to your graphics drivers lately? 

    I seem to remember this happened to me on one occasion and a reboot fixed it. If it continues to be an issue beyond that, perhaps uninstalling the application and reinstalling might fix it. 

    Let us know how you make out. 

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  • Anubhav Singh

    Thanks for the reply,

    1. No, Graphic drivers haven't even been touched.

    2.I tried uninstalling and reinstalling, switching from setup to the Appx one,none of them helped, a reboot can't even fix that.

     

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  • Anubhav Singh

    I've read another post about the same thing, but it occurred on macOS. I'm having windows 10 32-Bit.

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  • Dan Noble

    Might need to submit a support request: How to Contact Support – Minecraft: Education Edition Support

     

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  • Andrew L

    Hi there Anubhav Singh, Dan Noble is correct. Please submit a ticket using the posted link and we'll be happy to assist!

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  • Anubhav Singh

    Sorry, but i think the problem is my RAM (i've a very less amount of ram), or the culprit could be my CPU also. I wanna ask that in minimum sys requirememts you've written a 3 GHz i3, but my 2.2 Ghz Pentium III can even run education edition. Then why you've written i3 in minimum sys requirements?? You just confused me in the starting..

    BACK TO THE TOPIC-So i've ordered a RAM stick i'll add it to my laptop, and if problem still persists, i'll write a support request.

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  • Anubhav Singh

    Thanks for the Help!!

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