NYC Student Account

Robert Fischetto

• December 22, 2020 17:21
• Edited
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A couple of my students are getting this error message when they try to access Minecraft EDU.  They follow the same process like other students who have successfully logged on but get the message you see below.  I called the NYCDOE Help Desk and they weren't sure why/how to fix it.  Can someone out there help?

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  Andrew L

  • December 22, 2020 19:03
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  Hi Robert Fischetto. I'm sorry to hear about the sign in issues. In this case you'll need to talk to your IT admin again, as this has to do with Azure Active Directory. I apologize for the trouble here!

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