Cannot authorize in application

Madlen Saeed

• December 03, 2020 17:38
• Report a Concern

Hello, I downloaded your Windows application and I am trying to authorize using my login from the school. This login allows me to use all Microsoft programs, but in Minecraft E.E. I see "no such account exists". What should I do? On this site, I was also able to log in with my account. It doesn't work only in the app. 

Should my school located in Moscow, Russia make any special request?

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• 

  Kyle M

  • December 03, 2020 18:39
  • Report a Concern

  Hell Madlen Saeed,

  Thanks for posting. If you are getting the message that your account does not exist, this is an Office 365 issue and your IT admin will need to review your account in the admin center. Please have them create a support request if they have any further questions. Thanks!

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