Can't download on mac
When trying to download on a particular Macbook I get a message that says something went wrong, check you Internet connection.
I've checked all the specs and my OS and specs should all be good. Also, I know I'm connected to the Internet because I'm using the web and other things. I know my account works because I've signed in to Minecraft EE on other machines it's installed on.
0
-
Hi there Steven Deziel. I'm sorry to hear about the trouble downloading and installing Minecraft: Education Edition. Could you check the following for me:
- Is there already a version of Minecraft: Education Edition installed?
- Have tried removing the installer, then redownloading it?
- Have you followed the steps on this guide? https://educommunity.minecraft.net/hc/en-us/articles/360047118792-Installation-for-Minecraft-Education-Edition-macOS-
If you have and you're still unable to install the app, please open up a ticket to reach out to us.
0
Please sign in to leave a comment.
Comments
1 comment