Trial access not expiring

Gavin ROSS

• November 10, 2020 02:29
• Edited
• Report a Concern

We have a group of students who have not been licensed for M:EE in our tenant who are able to access Minecraft Education Edition after the trial period ends.  Are the trial periods currently being enforced?

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  Kyle M

  • November 10, 2020 18:20
  • Report a Concern

  Hello Gavin ROSS,

  Thanks for posting. The trial periods are definitely still being enforced. This allows 10 logins for students and 25 for teachers. It sounds like the user either has a license or they are still within their trial logins. If you want us to troubleshoot further please submit a request with your tenant ID and we can look into this further. Thanks!

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