Code Builder is not loading (showing white screen)

Sor Ling Liang

• October 19, 2020 07:22
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Hi,

I have one student using Windows laptop to run Minecraft Education Edition. The code builder cannot load. It just showed a white screen.

We restarted Minecraft, even restarted laptop. The code builder still wont load.

She is able to go into local world as well as multi-player world.  But cannot do coding.

Any advise?

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  Kyle M

  • October 19, 2020 14:11
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  Great suggestion by Bryan Sanders (archived),

  If this does not help, you may want to try clearing the cache as well:

  • Close out of Minecraft
  • In File Explorer, have them navigate to C:\Users\<username>\AppData\Local\Temp
  • They should see a folder called minecraftpecodeBuilderV1
  • Have them rename this folder (or delete, or zip it up and send to us for troubleshooting)
  • Then launch Minecraft again and see if Code Builder comes up

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  Sor Ling Liang

  • October 29, 2020 07:04
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  The issue is resolved after we uninstall and re-install Minecraft Education Edition.  Thank you for all the information.

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  BRANDON LUYBEN

  • January 20, 2021 14:33
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  i have the same problem

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  Craig Knights

  • July 31, 2023 23:57
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  I came here looking for the solution, but for MacOS.  I deleted ~/Library/Caches/com.microsoft.minecraft*  which fixed it until the student went into another world.  So I showed him how to delete that Cache and he hasn't come back..  just thought I'd put this here for Mac people.  Cheers, Craig

   

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