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Unable to connect, but only for some students

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5 comments

  • Official comment
    AdamS

    Hey there and thanks for reaching out. 

    My guess would be that there are different security settings on some of the student's computers. Even if one thing is not set up correctly on the computer's security/firewall it will block the game from connecting to multiplayer. I will link the IT admin guide for this and the list of URLs that need to be open to work.

    https://educommunity.minecraft.net/hc/en-us/articles/360047555531-How-To-Set-Up-A-Multiplayer-Game-

  • Tom-Jøran Henriksen Solstrand

    Thanks for answering!
    I will try that as soon as possible.

    But some of the students could join my game, but not other students' game. So could the problem be with the host' settings, not being able to host a game?

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  • AdamS

    Yes thats what it is sounding like, if they are able to join some worlds but not others then the host settings may need to be changed to allow for all the devices to connect. 

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  • And the link you provided above will fix that?
    Just needs to ask if I understood correctly 😊

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  • AdamS

    Not a problem! The link above has a list of router and computer firewall settings that need to be changed on all devices. Some devices may not have their security settings set up in a way that will allow the multiplayer access. Let me know if that works at all and I would also partner with the IT admin of the school to make sure these settings are implemented. 

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