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6 comments

  • Official comment
    AdamS

    Roy Matthewson

    Are they not being able to connect to multiplayer? If they are trying to connect remotely there are more steps they need to take on their home devices and routers. Minecraft: Education Edition was optimized for in class settings on the same network, it is possible to do remote learning but there are some extra things everyone will need to do. I will link to the instructions below:

    https://educommunity.minecraft.net/hc/en-us/articles/360047118592-How-to-Set-up-a-Multiplayer-Game-at-Home

  • Roy Matthewson

    The students are in the building. 

    And, no. The issue is that when they download the wither-battle-rounding activity, I see that it is on their Chromebooks, but when we try to launch it and get into that world we cannot find it. I have no trouble with this on my Lenovo PC, but it isn't working for their Lenovo Chromebooks.

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  • AdamS

    Hmm this is definitely interesting, I am going to convert this into a technical support ticket as it seems like it may be a more complex issue. I will message you from the tech support desk. 

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  • Chris Fuge
    Beacon of Knowledge

    Have you tried importing the file from within Minecraft, next to the Join World button there should be an import button.

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  • Roy Matthewson

    That's a helpful suggestion, Chris. Thanks. I tried that and below you will see the results.

     

    I downloaded the world onto a student's Google Drive on her Chromebook. Next I opened the game and selected play. I selected import and the Google Drive opened with the file in it. When I selected the file, the program shut down. I feel I must be doing something incorrectly.

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  • Roy Matthewson

    I think the issue may be with the administrator settings from my IT department. All storage goes to Google Drive, but when students restart their Chromebooks to resolve stability issues everything they have done in Minecraft is wiped clean - except the student avatar. But any worlds they have been working in are gone. Very frustrating for them and me. I've sent a web help ticket to IT to see what we can do.

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