Several login issue in the last weeks

Marco Vigelini

• August 16, 2020 13:00
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Several teachers that are using different MEE accounts I gave to them are saying that some of them cannot log in.

It happens to me too in the last weeks: even when you carefully insert the valid credentials it says the MEE account is not valid. Usually at the third/fourth attempt it works. I tested this problem using also copy and paste.

Does it happen to anyone else here ? 

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• Official comment

  

  Kyle M

  • December 21, 2018 18:44
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  Hi Marco,

  Thank you for posting. We have seen this issue pop a few times. We are working on finding a resolution at this time. Feel free to submit a request with additional details so we can track your issue to resolution.

  Thanks!
• 

  Peter Doherty

  • February 13, 2019 20:02
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  We have seen this pop up sporadically on various tenants - usually clicking the sign in link and logging in again with same account (Maybe twice) gets them in - I was putting it down to transient network conditions during the logon process but is a bit of a main for educators.

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